When booking a tour with Marrakech Tour Guide, kindly review the following terms and conditions to ensure a smooth and enjoyable experience:

1. Reservation and Confirmation:

  • Booking Confirmation:
    • Your booking is confirmed upon receipt of a non-refundable deposit, unless otherwise specified.
  • Tour Availability:
    • Tours are subject to availability. We recommend booking in advance to secure your preferred date and time.

2. Payment:

  • Deposit:
    • A non-refundable deposit is required to secure your booking. The remaining balance is due before the commencement of the tour.
  • Payment Methods:
    • We accept various payment methods, including credit/debit cards and bank transfers. Details will be provided upon booking.

3. Cancellation and Refunds:

  • Cancellation by Participants:
    • Cancellations made within 15 days of the tour date are non-refundable. Partial refunds may be considered under exceptional circumstances.
  • Cancellation by Marrakech Tour Guide:
    • In the rare event of tour cancellation by us, a full refund or rescheduling options will be provided.

4. Tour Modifications:

  • Flexibility:
    • We strive to accommodate reasonable requests for tour modifications. Contact us in advance to discuss changes.
  • Weather Conditions:
    • Tours may be adjusted or rescheduled in cases of inclement weather for the safety and enjoyment of all participants.

5. Liability:

  • Participant Responsibility:
    • Participants are responsible for their own safety during the tour and must adhere to the guide’s instructions.
  • Health Considerations:
    • Please inform us of any health conditions or special requirements before the tour to ensure proper accommodations.

6. Privacy:

  • Data Protection:
    • We respect your privacy. Personal information provided during the booking process will be kept confidential and used solely for tour-related communication.

7. Contact Information:

  • Communication:
    • It is the participant’s responsibility to provide accurate and up-to-date contact information for communication purposes.
    • By booking a tour with Marrakech Tour Guide, you acknowledge and agree to these terms and conditions. If you have any questions or require clarification, please contact us before confirming your reservation.
    • We look forward to providing you with an unforgettable Marrakech experience!